FAQ
When will order ship?
Orders ship between 2-7 business days from date of order depending on whether I am out on the road or in the studio when the order is received.
What about returns?
If you are not delighted with your purchase, you must contact me within 7 days of receiving your order to request return instructions. Returns must be received unused and in new condition within 14 days to qualify for a full refund, less shipping and handling. Returns must be pre-approved to be refunded. If you wish to return an order, please email for instructions.
What about jewelry repairs/replacements?
Most things can be repaired or replaced, but some work may have been created using materials that are irreplaceable, or processes that I no longer utilize. If you have jewelry in need of repair, or have lost an earring and need a replacement, please email for instructions and pricing.
How do I care for my jewelry?
Torch fire enameled jewelry can be easily washed in water with mild soap. Bright and 18k Vermeil finishes can be gently wipes with a liquid tarnish remover. Please avoid spray on hair and skin products while wearing bright or vermeil finishes. Oxidized silver, on the other hand, is pre-tarnished for your convenience.